Coronavirus: Ocean Lakes Updates

| Download Ocean Lakes’ Social Distancing Stickers: Page 1 | Page 2 |
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Official Facebook Page | Take a moment to breathe– sounds of the surf! |
 The Main Office will be open 8 AM-6 PM. | The Recreation Office is open 9 AM – 5 PM. | 2000, 2100 and I Bathhouses are temporarily closed, the H and 3000 Bathhouses are open 6 AM – 10 PM. | Begining Apr. 6th: Meet n’ Eat will be open 8 AM- 5 PM daily. | We appreciate your patience.

Government Actions | See all: Governor’s Executive Orders

April 8, 2020 | Notice of Additional Amenities Closed

UPDATE: The Governor’s Office has confirmed that Leaseholders (and only those that reside at the same address as the Leaseholder) are allowed to visit their property. In order to ensure compliance with the Governor’s Executive Order 2020-18 issued on 04-03-2020 (see Section 1 (B)(2)(e)-(g)) which prohibits: (e) Sports that involve interaction in close proximity to and within less than six (6) feet of another person, (f) Activities that require the use of shared sporting apparatus and equipment, (g) Activities on commercial or public playground equipment, we are closing additional amenities such as the basketball courts, the playgrounds, the corn hole boards, horseshoes, shuffleboard, etc.

For the health and safety of our teammates and residents, we STRONGLY encourage people to not come unless you have to.

For those that choose to be at their lease site per the Governor’s provision, we implore you to abide by CDC guidelines (distancing, staying at home/site, sanitizing, etc.) for the safety of you and everyone around you.

We understand that you want to be at your home at the beach. PLEASE remember that your actions could PROVOKE more stringent ordinances impacting ALL, as we have seen in other Carolina campgrounds with lease sites. Also, be reminded that non-leaseholders are subject to the penalties as stated in the Governor’s Executive Order issued on 4.6.20.

Our biggest concern is the health and safety of our teammates and guests during this unprecedented time.

April 7, 2020 – Action UPDATE to Leaseholders:

Response from the Office of Gov. McMaster:

Per information from the Governor’s Office, we have confirmed that Leaseholders (and only those that reside at the same address as the Leaseholder) are allowed to visit their property. Non-leaseholders are subject to the penalties as stated in the Governor’s Executive Order issued on 4.6.20.

For the health and safety of our teammates and residents, we STRONGLY encourage people to not come unless you have to.

We understand that you want to be at your home at the beach. PLEASE remember that your actions could PROVOKE more stringent ordinances impacting ALL. Local government could enact Orders that supersede the Governor’s Order.

Our biggest concern is the health and safety of teammates and our guests during this unprecedented time.

We implore you to abide by CDC guidelines (distancing, staying home, sanitizing, etc.) for the safety of you and everyone around you. Please, if you choose to come to Ocean Lakes remember to practice physical distancing at the beach, basketball courts, your lease site, Camptown Center, etc.

“Stay at Home” Order goes into effect Tuesday, April 7 at 5 PM.

Dear Annual Site Leaseholders:

On April 6, 2020 to be in effect on Tuesday, April 7 at 5:00 p.m., Governor McMaster issued a mandatory “home or work” order that states you must stay at home unless you are working, visiting family, doing outside recreation or obtaining essential goods. The penalty for not adhering to this order is 30 days in jail and / or a $100 fine. Therefore, as opposed to the situation that existed prior, you are NOT allowed to come visit your annual lease site at the campground until this emergency order is lifted. The outside recreation or exercise clause is meant for your primary residence, not to come to the beach. With the Easter holiday upcoming, we realize that this is difficult, but the sooner that we can get a handle on the spread of this pandemic, the quicker that we all can get back to enjoying the wonderful experience of being at Ocean Lakes.

Also, Governor Henry McMaster released the following Executive Order on Friday, April 3, 2020. It reads:

I hereby order and direct that effective Friday, April 3, 2020, at 5:00 p.m., any and all individuals, entities, or establishments engaged in the provision of short-term rentals, vacation rentals, or other lodging accommodations or operations in exchange for consideration (collectively “Lodging”), as set forth below, in the State of South Carolina are prohibited from making or accepting new reservations or bookings from or for individuals residing in or traveling from any country, state, municipality, or other geographic area subject to or identified in a CDC travel advisory or other CDC notice as a location with extensive community transmission of COVID-19, to include the Tri-State Area (consisting of the States of New York, New Jersey, and Connecticut).  

This new Executive Order is in effect immediately and shall remain in effect for the duration of the State of Emergency unless otherwise modified, amended, or rescinded by subsequent Order.

The order states you must screen all guests to determine if they reside or have traveled from any CDC identified “hot spot.” Due to the sheer number of guests in park and the inability to screen each and every person to determine if they are from a “hot spot.” Ocean Lakes has implemented the following regulations for our rental policies:

    • No new reservations will be made during the month of May.
    • Full refunds are being offered for any cancellations through May 31, 2020.

In short, we are hopeful that we will be allowed to allow guests into the park for their May reservations. However, based on these guidelines we may not. It is dependent upon how long the state stays in a “State of Emergency,” if Horry County extends their current ordinance, and how long the Stay At Home/Work order is in effect. As soon as we have more definite answers, we will notify you. Unfortunately, we are dealing with an unprecedented situation. Business decisions must be made to help end this pandemic and meet local, state and federal regulations. We, more than anyone, want to see our campsites and rental homes full. However, the ultimate objective is to slow, and eventually eliminate, the spread of the deadly COVID-19 virus.

We apologize for the inconvenience of this ongoing situation. Thank you for your continued support, and we wish for everyone safe passage through these turbulent times.    

Sincerely,

Lance Thompson
Vice President and General Manager

Cc: Private Property Management Companies authorized to conduct business in Ocean Lakes    

Read more here.

April 6, 2020 | Gov. McMaster Issues “Stay at Home” Executive Order

April 4, 2020Due to Gov. McMaster expanded Executive Order for Lodging on 4/3/20

Changes to Ocean Lakes Reservation Policy following SC Governor McMaster speech on 4/3/20:

Existing Reservations:

  • Full refunds are now offered through May 31, 2020; no cancellation fees will apply.
  • April reservations will have to be canceled.
  • May reservations are pending per further direction from authorities. We will call guests with reservations 7 days prior to arrival to cancel reservations.

New Reservations:

  • Campsites: No reservations may be made April or May. We will take Campsite Reservations for June 1 forward until further direction.
  • Ocean Lakes Properties Rentals: Reservations can be taken starting May 30th and beyond until further direction.
  • See full refund info and links below.

April 3, 2020 5:30 PM |

Horry County Institutes Outdoor Burn BanSecurity will ask guests to refrain from campfires, etc.

 Conway, South Carolina (April 4, 2020)—Due to current weather conditions, Horry County Government has initiated an outdoor burning ban effective immediately for the unincorporated areas of Horry County. This ban will remain in place until further notice. The ban has been placed due to the extreme fire danger as a result of the low relative humidity and windy conditions. Any and all outdoor burning, included permitted burns, are strictly prohibited during the ban, and those involved in any open burning would be in violation of the law.

For more information on the status of the burning ban, visit horrycounty.org.

March 31, 2020, 5 PM | Gov. McMaster issues an Executive Order to close “non-essential” businesses (read Order, see page 5)

Gov. McMaster issues an Executive Order that includes the following essential businesses:
1. Entertainment venues and facilities as follows:(a)Night clubs (b)Bowling alleys (c)Arcades (d)Concert venues (e)Theaters, auditoriums, and performing arts centers (f)Tourist attractions (including museums, aquariums, and planetariums) (g)Racetracks (h)Indoor children’s play areas, with the exception of licensed childcare facilities (i)Adult entertainment venues (j)Bingo halls (k)Venues operated by social clubs
2. Recreational and athletic facilities and activities as follows: (a)Fitness and exercise centers and commercial gyms (b)Spas and public or commercial swimming pools (c)Group exercise facilities, to include yoga, barre, and spin studios or facilities (d)Spectator sports (e)Sports that involve interaction in close proximity to and within less than six (6) feet of another person (f)Activities that require the use of shared sporting apparatus and equipment (g)Activities on commercial or public playground equipment
3. Close-contact service providers as follows:(a)Barber shops (b)Hair salons (c)Waxing salons (d)Threading salons (e)Nail salons and spas (f)Body-art facilities and tattoo services (g)Tanning salons (h)Massage-therapy establishments and massage services

How does this impact Ocean Lakes? |
Sandy Harbor Game Center closed weeks ago. The Recreation Office will not sign out any sports or recreational equipment. We began taking extra precautions weeks ago and have implemented additional cleaning and disinfection cycles throughout our entire operations and facilities, installed additional hand sanitizing stations in our common areas and facilities and adjusted our campsite and OLP rental site cancellation policies (see below). With 2,569 annual lease sites, we have many year-round residents in our campground. Our team continues to implement additional procedures in response to COVID-19.

March 30, 2020, 9 PM |Gov. McMaster Orders Public Access to all Beaches, Boat Ramps and Landings Closed March 30, 2020

The order does not impact the rights of private property owners living on beaches, lakes, rivers, or waterways in any way. Ocean Lakes is private property with access to nearly one mile of oceanfront access. We have contacted Horry County Police for clarification/confirmation on this and were told that we do not need to close our beach accesses since they are private. However, Horry County Police emphasized: please do not congregate in groups (3 or less) should leaseholders utilize the beach [or any public area]. We appreciate your patience as we navigate these never ending and unprecedented government orders (local and state) it is a lot to try to keep up with and we are trying our best to keep you informed.

Read the Governor’s quote on March 30, 2020:

“As a result of behavior observed this past weekend by the Department of Natural Resources and SLED, it has become necessary to close public access to our state’s beaches, and to close boat ramps and landings on our state’s lakes, rivers and waterways,” said Gov. Henry McMaster. “This is unfortunate for those who chose to responsibly follow the instructions of our public health officials, but it is a necessary action to prevent the spread of this dangerous virus.”

Read Executive Order 2020-16.

March 26, 2020 |  Horry County Ordinance – Lodging
4/3/20 – OLFC: NO NEW CAMPSITE RESERVATIONS ARRIVING BEFORE JUNE 1

BELOW IS THE ORDINANCE AS IT IS WRITTEN BY HORRY COUNTY, INCLUDING THE DISCREPANCY IN DATES. YOU CAN DOWNLOAD THE ENTIRE ORDINANCE HERE.

  1. PROHIBITION. All accommodations businesses in the unincorporated area of Horry County, including hotels, motels, condo hotels, rental properties, inclusive of private management companies and HOA’s, Airbnb, VRBO style lodging, public and private campgrounds and other overnight accommodations for 29 days or less, shall not accept new reservations for any period of time from 11:00 a.m., Saturday March 28, 2020 through April 30, 2020 (such time limit is subject to further modification).

Any violation of this Emergency Ordinance shall be punishable as provided in Sec. 1-8 Horry County Code of Ordinances and may result in business license revocation. 

What does this mean? If you are here now, you can finish your campsite or rental reservation and depart. The Ordinance does not allow us make new reservations arriving today, nor modify reservations from arriving tomorrow to today. If you have a Campsite or OLP rental reservation arriving now through April 30th it must be canceled (by Ordinance). Please Note: if you have an April reservation, our Reservation Teams will contact YOU to issue a full refund (phone lines are busy now with March cancellations). You will receive a full refund, or you can apply that balance to another reservation arriving on May 1 or beyond (or apply to camper storage, if applicable). In fact, Ocean Lakes is extending the COVID-19 Cancellation Policy date (refunds) for campsites and OLP rentals to May 31, 2020 if needed. Please note: Ocean Lakes Properties (OLP) rentals need a 72-hour notice on cancellations within the May 1-15 dates due to scheduled cleaning inspections and linen deliveries.

We are not shuttering the business! Although by Ordinance, we cannot rent golf cars, Ocean Lakes Golf Cars and RV Center can service and sell both golf cars and RVs. Annual Lease Site Holders with the 2020 decal can access and stay at their site but are prohibited to bring in any other guests with them or sublease/rent their site at this time. We are not issuing any paper passes (visitor passes). Refunds will be issued automatically for any Visitor passes in the month of April that have completed Express Check-In.

We will miss our guests and look forward to the day we can resume normal operations. Please tune into our Virtual Church Service until further notice at 9 AM via our Facebook page and web link, they will live on our YouTube Channel. Our thoughts and prayers are with you and our teammates. We are here virtually, every day! Until then – Stay Safe, Stay Healthy. Stay tuned to this page for updates!

March 26, 2020, 8:30 PMHorry County Council has issued an ordinance:

 

Our thoughts, prayers, plans, and concerns are for the safety of our teammates, our families, and our guests. As this event unfolds we will address any operational changes. We will continue to communicate via this web page, our social media, and email channels.

URGENT NOTICE:

  • We STRONGLY advise “social distancing” as suggested by the CDC and DHEC — KEEP 6 feet from others.
  • Please Help us Help you: MAINTAIN a 6-foot distance from others.
  • Have a Problem? Please CALL or flag down a teammate. AVOID coming to our offices as much as possible.
  • If in line, UTILIZE the “waiting squares” to maintain your distance from others.
  • Do NOT CONGREGATE in groups. This includes OUR amenities and the beach (where local authorities will disperse groups).
  • Gov. Henry McMasters Orders “…law enforcement officers can prohibit or disperse crowds of three or more if deemed “a threat to public health”…. Parties on the beach, “boisterous” gatherings, “spontaneous” gatherings in parking lots and other locations are considered misdemeanors, according to McMaster. This does not apply to law-abiding businesses or employers, officials added.”

Governor McMasters asked that individuals visiting South Carolina act responsibly and quarantine themselves for a period of 14 days to ensure that they aren’t unknowingly spreading the virus, basically stay at their camper as much as possible.

It seems that we are back to the basics – what originally drew everyone to Myrtle Beach years ago BEFORE the big attractions, restaurants, resorts and all existed: camping with your family at the beach. Simple and beautiful.

During this uncertain and unprecedented time, please know that our team is concerned and continues to monitor local, regional and national information. We began taking extra precautions weeks ago implementing additional cleaning and disinfection cycles throughout our entire operations and facilities, installed additional hand sanitizing stations in our common areas and facilities, and adjusted our campsite and OLP rental site cancellation policies.

Propane on sites |

Coastal Energy LLC delivers propane gas in the campground. Until further notice, all payments must be pre-paid by credit card. Please call 843-651-7736 to make a payment. The driver will NOT stop unless payment is made prior to arrival.

The office at Coastal Energy is closed on the weekends so please arrange pre-payment the prior week for weekend delivery. Ocean Lakes will put you on the list for propane. You MUST call 843-651-7736 to pre-pay.

POOLS, Amenities & Activities |
CLOSINGS EXTENDED UNTIL FURTHER NOTICE

Due to COVID-19 we are heeding the recommendations to limit group activities. We have closed some of our facilities and amenities for the safety of our guests and teammates. We have also extended the closing of the Nature Center and Sandy Harbor Family Fun Center (including our pools and water park, Game Center and Café) until further notice.

We postponed all Activities in our Calendar including our Church Service and Bible Study until further notice. Please view our Virtual Church Service online each week! We are working with Rev. Kirk Lawton, Chaplain of Ocean Lakes, so that you can watch it on our YouTube Channel Playlist weekly. The sermons will live on that Playlist.

Our team is focusing on CLEAN (over and over) so know that our games, counters, doors, bathhouses, etc. – are all being cleaned constantly. We will continue to monitor our amenities and facilities and modify our operations as needed or as directed.

Virtual Church Services | WATCH NOW (available at 9 AM, Sundays | EASTER Morning at Sunrise)

Since Ocean Lakes began, our Founders, Mary Emily and Nelson Jackson, have always made the Ocean Lakes Church Service a priority. As the world focuses on social distancing and minimizing group gatherings, our team has found a solution to bring church to our loyal guests and to the world.
During this time, we will be holding our weekly church service virtually with Rev. Kirk Lawton, Chaplain of Ocean Lakes Family Campground until further notice. The weekly church service will become available Sunday morning at 9 AM (until services resume in the Recreation Center) and will be linked from our Official Facebook page, this page, and our “Church” page under Amenities. They will live on our YouTube Channel under “Playlist.”

Reservation Policies |

As of March 13, 2020, Ocean Lakes Family Campground is offering full refunds for campsite and Ocean Lakes Properties’ rental reservations arriving on or before May 31, 2020. You can transfer reservations monies to any future reservation (or camper storage account, if applicable).

[Find our year-round reservation policies online: Campsites and Ocean Lakes Properties Rentals.]

GOOD NEWS |

Currently, Sandy Mart, Golf Cars Sales & Service (no rentals), RV Center  (Sales & Service) and Recreation Center (no activities) are open. The Meet n’ Eat offers pick up, however, the dining area is closed. Please utilize the “waiting squares” on the floor while in line at any of the open amenities to help everyone maintain the recommended 6 feet of distance.

During this uncertain and unprecedented time, please know that our team is concerned and continues to monitor local, regional and national information. We began taking extra precautions weeks ago and have implemented additional cleaning and disinfection cycles throughout our entire operations and facilities, installed additional hand sanitizing stations in our common areas and facilities and adjusted our campsite and OLP rental site cancellation policies (see below).

Contacting Us |

Campsite Reservation line at 877-510-1413.
Ocean Lakes Properties Rental Reservation line at 800-845-2229.

Express Check-In |

During this time of encouraged “social distancing,” we implore you to complete Express Check-In before arriving at Ocean Lakes Family Campground!

Simply call our reservation line at 1-877-510-1113, 10 days or more before your arrival date, pay in full, and we will mail you everything you need to go directly to your site.

Restaurants |

Governor Henry McMasters issued an executive order to close all dine-in services at restaurants and bars beginning on Wednesday, March 18. Please know that Ocean Lakes, Sandy’s Meet n’ Eat is open daily as it is a “carry out” style food service. Many restaurants in the area are doing carry out!

Local Declarations |

On Friday, March 20, South Carolina’s Gov. Henry McMaster has ordered police to disperse large crowds at state beaches during the state of emergency due to coronavirus.

On Saturday, March 14, out of an abundance of caution, Horry County declared a state of emergency (see release below). Please understand why: “This declaration is made out of an abundance of caution to allow the County to respond quickly as this situation evolves. By declaring a state of emergency, it allows local government to mobilize resources, to better monitor the virus, to strengthen our ability to respond and assist, and to proactively take measures to protect our residents and visitors.”

On Sunday, March 15, Senior Staff and the emergency management team for the City of Myrtle Beach met by conference call, read more about the city’s actions and plan. Mayor Brenda Bethune issued the following directive on Saturday, March 14: “Upon the advice of the State and Horry County, the City of Myrtle Beach hereby declares that we will operate at OpCon 2 until further notice.”

Horry County Press Release |

Horry County Declares State of Emergency; Moves to OPCON 2

COVID-19 Pandemic Update

Conway, South Carolina (March 14, 2020) – Following the announcements yesterday from the White House and the South Carolina Governor’s Office, Horry County Council has declared a localized state of emergency, effective at noon today, to adopt emergency ordinances to meet public emergencies affecting life, health, safety or the property of the people in our area. The declaration will remain in effect for sixty (60) days unless sooner terminated by resolution by County Council. You can review the ordinance here.

In addition, the County is moving to Operating Condition Level OPCON 2. This allows us to activate the Emergency Operations Plan as necessary. At this time, the Emergency Operations Center is not open. County offices remain operational on a normal schedule, but we encourage folks to make transactions online where possible.

We still have no confirmed cases of COVID-19 in Horry County. [Please note: this changed on March 15th.]

This declaration is made out of an abundance of caution to allow the County to respond quickly as this situation evolves. By declaring a state of emergency, it allows local government to mobilize resources, to better monitor the virus, to strengthen our ability to respond and assist, and to proactively take measures to protect our residents and visitors.

As needed, the County has the ability to take measures such as closing certain facilities, postponing events, and modifying employee work plans to slow the spread of the disease and reduce the number of cases. Any updates to our current normal operations will be communicated through our website and social media feeds.

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Local Resources |

Additional information can be found on Horry County’s website:
https://www.horrycounty.org/Departments/Emergency-Management.

Horry County Emergency Management Facebook:
https://www.facebook.com/horrycountyemergencymanagementdepartment

Horry County Emergency Management Twitter: 
https://twitter.com/HorryEMD .

Myrtle Beach Area Chamber of Commerce
https://www.visitmyrtlebeach.com/plan/visitor-resources/healthy-travel-information/ 

The most accurate information on Coronavirus can be found on a website managed by the South Carolina Department of Health and Environmental Control:
https://www.scdhec.gov/ and https://scdhec.gov/infectious-diseases/viruses/coronavirus-disease-2019-covid-19

Additionally, free screenings for people who believe they are symptomatic are available from the Medical University of South Carolina at https://campaigns.muschealth.org/virtual-care/index.html or PRISMA Health at www.Prismahealth.org/virtual-visit (use promo code COVID19.)

US Centers for Disease Control:
https://www.cdc.gov/.