Coronavirus: Ocean Lakes Updates
… for Pools see below.
| Download Ocean Lakes’ Social Distancing Stickers: Page 1 | Page 2 |
| Official Facebook Page | Take a moment to breathe– sounds of the surf! |
See What has Our Team is Working on! | Virtual Church Service | See all: Governor’s Executive Orders
Ocean Lakes is open to ALL guests (all states) for Camping and Rentals and taking NEW reservations.
Express Check-In strongly recommended – See below!
Main Office (building): 8 AM-10 PM daily | Campsite Phone Reservations: 8 AM-6 PM daily.
Ocean Lakes Properties: Mon-Fri, 8:30 AM – 5 PM, Sat-Sun 9 AM -5 PM | Rental Reservations until 4:45 PM
Recreation Office: Mon.-Sat. 9 AM-11 PM, Sun. 10 AM-11 PM (limited activities)
Bathhouses are Open 24/7
Amenities’ Hours are listed below….
South Gate | 8 AM – Midnight |
Summer Activities Calendar June 1-7, 2020 – PDF
Summer Activities Calendar – June 8-14, 2020 – PDF
June 5, 2020 |
Update about Ocean Lakes Amenities & Hours
We are excited that on May 22nd, Governor McMaster lifted several restrictions impacting Ocean Lakes Family Campground. Our team is working on plans to reopen our amenities, services, and activities as soon as possible while remaining in accordance with the Governor’s timeline.
Like most people, our Ocean Lakes team is ready for life to return to “normal.” It will be a process; we will need ALL of our guests to HELP. Let’s start with a lot of patience, respect, sanitizer, space (6 feet, please), and a plan. PLEASE read this entire message for critical details as we strive to abide by CDC/SCDHEC guidelines. We caution everyone that the situation remains in flux, and things could change at any time.
We appreciate your patience as we onboard additional teammates to better serve our guests.
We want to emphasize that although the Governor has lifted many restrictions everyone is strongly encouraged to remain proactive with social distancing, sanitizing, and minimizing shared items. It is everyone’s personal responsibility to help ensure the well-being of their family and to be aware of how their actions impact others. Our team will do everything we can to follow the recommended guidelines throughout our operations.
If any guest has concerns about their well-being or that of their family members, we recommend abstaining from using our amenities or participating in our activities. We truly want every guest to have a positive and enjoyable experience at Ocean Lakes, ultimately we want everyone to exhibit caution and consideration.
Sandy Harbor Water Park | Slides are OPEN! | Mon.-Sat. 9 AM-10 PM, Sun. 10 AM-10 PM |
The Governor lifted ALL restrictions on the capacity for pools starting Thursday, May 21 and our team has confirmed guidelines with SCDHEC. Sandy Harbor Water Park is open to all guests allowing 100% capacity. Please understand, we may still have some operational modifications impacting the use of tubes and mats.
According to the CDC, the virus that causes COVID-19 cannot be spread to people through the water in pools, hot tubs, spas, or water play areas. However, the opportunity for transmitting the virus does exist in surrounding areas. Our team will work to sanitize surfaces daily. We are asking guests to leave the floats in the Adventure River as the pool water serves as a sanitizer.
INDOOR POOL WILL BE CLOSED for Lifeguard Certification |
Friday, June 5th, 8 – 10 PM
Saturday, June 6th, 8 AM – Noon
Sandy Mart | 8 AM-11 PM |
Capacity restrictions remain in effect for Sandy Mart. We appreciate courtesy to others at locations that queuing up is required. We appreciate courtesy to others as guests utilize the queue line and maintain distancing.
Sandy Harbor Game Center | Mon.-Sat. 9 AM-11 PM, Sun. 10 AM-11 PM |
The Governor has restricted arcades to 50% capacity. Guests will need to use separate entrances and exits. Please ENTER Sandy Harbor Family Fun Center through the main entrance (on the front of the building). Guests will EXIT through the side door located adjacent to the Prize Counter. This EXIT directs guests to the outside stairway located between the Recreation Center and Sandy Harbor. Should a guest need assistance due to the EXIT stairway, please let our team know.
Sandy Harbor Café |
Our team is working to re-open Sandy Harbor Café soon! However, due to the 50% capacity limitations for Sandy Harbor Game Center, indoor dining may be restricted. Guests can use the poolside Café walk-up window to order food and beverages. Guests can also utilize the Café’s poolside dining deck.
Slushy Cabana | 11 AM -6 PM |
Located inside Sandy Harbor Water Park, guests can enjoy a refreshing slushy and light snacks.
Sandy’s Shaved Ice | 11 AM -6 PM |
Sandy’s Meet n Eat | 7 AM-11 PM* | *Kitchen closes at 10 PM |
Sandy’s Meet n’ Eat is available for carry-out meals and snacks 8 AM-11 PM daily (the grill closes at 10 PM), ice cream, and drinks can be ordered until 11 PM. Sandy’s Pizza Delivery is also a great option, just call (843) 238-0507.
Please note: there is a limited number of tables for the outdoor dining area to abide by the Governor’s and CDC guidelines.
Stop by to try the June ice cream flavor of the month…Butter Crunch! Vanilla ice cream with chunks of crunchy chocolate peanut butter candy – YUM.
Sandy Harbor Mini-Golf | Mon.-Sat. 9 AM-11 PM, Sun. 10 AM-11 PM | (last round goes out at 10 PM |
We opened our 18-hole mini-golf course! Our team is working to keep equipment clean for guests.
Beachfront Amenities | Recreation Office is open 9 AM-5 PM to sign out equipment, etc. |
Our team will work towards opening our popular oceanfront recreation amenities such as Basketball, Horseshoes, Volleyball, Corn Hole, etc. We will need to clean the equipment and work with guests to follow the recommended guidelines. Your patience is appreciated as we work quickly to address these issues.
Parents and children will be happy to hear that Playgrounds will be open soon! Our team will strive to keep the equipment clean as much as possible. Due to the nature of the play structures, we need parents to understand that there are limits to what we can do. We encourage parents and caregivers to make the best decision for the well-being of their children.
Recreation Activities | Limited Activities resume June 1 |
Our team is focusing on re-opening to include our Recreation Activities Calendar. We hope to resume church soon, however, we have not set that date in June yet. Until then, please tune in every Sunday at 9 AM for the weekly message, or see our Virtual Church Service Playlist on YouTube. We truly appreciate your patience in this matter.
Nature Center Discovery Lab | Mon-Sat 9 AM-4 PM, Sunday 10 AM-4 PM
Our Naturalist is ready to see you! We will be limiting building occupancy to 10 guests at a time, not including teammates. The building will also utilize a separate entrance and exit system. Guests will enter through the front door and exit through the back door and the porch (unless the handicap ramp is needed). Activities will be reevaluated at a later date.
Church | Sunday 9 AM | Currently Online 24/7 |
Please join us online for our virtual church services.
RV Needs and Service is Available | Mon-Fri 8 AM-5 PM, Sat-Sun 8 AM-4 PM |
Ocean Lakes RV Center Service Technicians are here to assist you! And our RV supply store is fully stocked with parts, supplies, and accessories including YETI products. OLRV is located on Spring Lane.
Golf Cars | Rentals: 8 AM – 11 PM daily | Sales & Service: 8 AM-5 PM daily |
Ocean Lakes Golf Cars is open for parts, service, sales, and rentals. We appreciate courtesy to others as guests utilize the queue line and maintain distancing. (Potential restrictions may be added if needed, such as restricting nightly parades).
Soapy Suds | Fluff n Fold |
Sandy’s Soapy Suds coin operated machines will be open 24/7 for guests. Our team is wiping down machines throughout the day. Sandy’s Fluff n Fold drop-off laundry service is open 8 AM – 3 PM. Although there is no recommended capacity limits, we remind guests to be mindful of others and to follow the CDC guidelines for distancing, sanitizing, etc.
Our team is focusing on CLEAN (over and over) so know that our games, counters, doors, bathhouses, etc. – are all being cleaned constantly. We will continue to monitor our amenities and facilities and modify our operations as needed or as directed.
Annual Lease Site Owners |
PLEASE use Express Check-in for Social Distancing:
As of May 1, 2020, short-term rentals may commence with the sale of visitor passes. We strongly encourage you to ask your visitors to utilize Express Check-In in order to comply with social distancing guidelines. A new Express Check-In form was sent this year that includes the option to pay with a credit card, it is available for download on our website. Visitors should submit this form with payment two weeks prior to their arrival date to ensure adequate time to deliver Express Check-In Passes.
For visitors with arrival dates between May 1 and May 14, 2020, we will accept emails for Express Check-In forms that are signed by the homeowner. These forms should be completely filled out with guest information, including vehicles, complete address and contact information. They may be submitted to Express@OceanLakes.com and must come from the leaseholders registered to your account. We will contact the guest for payment via credit card.
Campsite Reservations |
PLEASE use Express Check-in for Social Distancing:
We cannot wait to welcome you back to Ocean Lakes! We strongly encourage everyone to utilize Express Check-In. Please call our reservations team at 1-877-510-1113 and pay your camping fees in full prior to your arrival. All reservations with an arrival date of May 15 or after, should call 14 days prior to arrival and we will mail your Express Packet to you upon payment in full. You may drive straight through the Main Gate to your campsite.
- We STRONGLY advise “social distancing” as suggested by the CDC and DHEC — KEEP 6 feet from others.
- Please Help us Help you: MAINTAIN a 6-foot distance from others.
- Have a Problem? Please CALL or flag down a teammate. AVOID coming to our offices as much as possible.
- If in line, UTILIZE the “waiting squares” to maintain your distance from others.
- Do NOT CONGREGATE in groups. This includes OUR amenities and the beach (where local authorities will disperse groups).
- Gov. Henry McMasters Orders “…law enforcement officers can prohibit or disperse crowds of three or more if deemed “a threat to public health”…. Parties on the beach, “boisterous” gatherings, “spontaneous” gatherings in parking lots and other locations are considered misdemeanors, according to McMaster. This does not apply to law-abiding businesses or employers, officials added.”
During this uncertain and unprecedented time, please know that our team is concerned and continues to monitor local, regional and national information. We began taking extra precautions weeks ago implementing additional cleaning and disinfection cycles throughout our entire operations and facilities, installed additional hand sanitizing stations in our common areas and facilities, and adjusted our campsite and OLP rental site cancellation policies.
Propane on sites |
Coastal Energy LLC delivers propane gas in the campground. Until further notice, all payments must be pre-paid by credit card. Please call 843-651-7736 to make a payment. The driver will NOT stop unless payment is made prior to arrival.
The office at Coastal Energy is closed on the weekends so please arrange pre-payment the prior week for weekend delivery. Ocean Lakes will put you on the list for propane. You MUST call 843-651-7736 to pre-pay.
Virtual Church Services | WATCH NOW (available at 9 AM, Sundays | EASTER Morning at Sunrise)
Since Ocean Lakes began, our Founders, Mary Emily and Nelson Jackson, have always made the Ocean Lakes Church Service a priority. As the world focuses on social distancing and minimizing group gatherings, our team has found a solution to bring church to our loyal guests and to the world.
During this time, we will be holding our weekly church service virtually with Rev. Kirk Lawton, Chaplain of Ocean Lakes Family Campground until further notice. The weekly church service will become available Sunday morning at 9 AM (until services resume in the Recreation Center) and will be linked from our Official Facebook page, this page, and our “Church” page under Amenities. They will live on our YouTube Channel under “Playlist.”
Reservation Policies | Cancellations
As of March 13, 2020, Ocean Lakes Family Campground is offering full refunds for campsite and Ocean Lakes Properties’ rental* reservations arriving on or before May 31, 2020. You can transfer reservations monies to any future reservation (or camper storage account, if applicable).
*NOTE: OLP rental reservations must have a 72 hour notice for a full refund on cancellations.
Contacting Us |
Express Check-In |
During this time of encouraged “social distancing,” we implore you to complete Express Check-In before arriving at Ocean Lakes Family Campground!
Simply call our reservation line at 1-877-510-1113, 10 days or more before your arrival date, pay in full, and we will mail you everything you need to go directly to your site.
Restaurants | Outdoor Dining to Opened May 4th
Governor Henry McMaster issued an executive order to close all dine-in services at restaurants and bars beginning on Wednesday, March 18. Please know that Ocean Lakes, Sandy’s Meet n’ Eat is open daily as it is a “carry out” style food service and features limited outdoor seating. Many restaurants in the area are doing carry out!
Local Resources |
Additional information can be found on Horry County’s website:
Horry County Emergency Management Facebook:
Horry County Emergency Management Twitter:
Myrtle Beach Area Chamber of Commerce
The most accurate information on Coronavirus can be found on a website managed by the South Carolina Department of Health and Environmental Control:
https://www.scdhec.gov/ and https://scdhec.gov/infectious-diseases/viruses/coronavirus-disease-2019-covid-19
Additionally, free screenings for people who believe they are symptomatic are available from the Medical University of South Carolina at https://campaigns.muschealth.org/virtual-care/index.html or PRISMA Health at www.Prismahealth.org/virtual-visit (use promo code COVID19.)
US Centers for Disease Control: