Creating Family Memories that Last a Lifetime!

Storm Info & Updates for Ocean Lakes

Ocean Lakes’ team always monitors storms that may impact our area, especially during Hurricane Season June 1 – November 30.

| See OLFC Today on Facebook |Chief Meteorologist Ed | Chief Meteorologist Frank | Chief Meteorologist Jamie |

Michael has brought some rain and wind to Myrtle Beach (similar to a bad storm)

Thursday, October 11, 2018: So far we are doing fine. The heaviest rain is moving through the area today through late afternoon. Local meteorologists forecast 2-4 inches of rain and wind gusts 35-50 MPH in our area today.  Although Michael’s storm is even scarier than his movie, he won’t stay for Halloweekend!  WPDE’s weather blog brings hopeful forecast,”As this system rapidly moves away Thursday, it will drag cooler air into the Carolinas. That cooler air (40s/50s at night and 70s by day) will arrive Friday and stick around through the weekend.” Our thoughts and prayers are with those in Michael’s wake and those who are still recovering from Hurricane Florence.

You will see a lot of information on national channels  – perhaps causing undue alarm and worry – please know that the BEST source of information regarding the impact to the Grand Strand is LOCAL news. Our local Meteorologists are the best resource for info about the storms projected impact to the Myrtle Beach area, see their links above. See state info at South Carolina Emergency Management Division site. Learn facts and detailed information about hurricanes.

How is Ocean Lakes? See post-Florence video on our YouTube Channel (under the “Video” tab).
[Mobile Users: view best in YouTube’s Mobile App.]

See here for more information about Storage campers, follow our blog, Facebook, download our App with push notifications.

Reservation Policies
Find our year round reservation policies online: Campsites
and Ocean Lakes Properties Rentals.
Cancellations: If you have a campsite  or OLP rental reservation arriving now through Saturday, Sept. 15 (or depending on storm damage possibly later) we give a full refund/the deposit. Please have your Reservation # when you call to expedite cancellation. Call our Campsite Reservation line at 877-510-1413 or Rental Reservation at 800-845-2229 to cancel your reservation.

See below for the normal cancellation policies due to a NAMED storm/hurricane for campsites and OLP rentals:

  • If there is a Named Storm in the Atlantic and you have a Reservation to Camp or Rent:
    If you have a reservation and choose not to come, you must call our Campsite Reservation line at 877-510-1413 or Rental Reservation at 800-845-2229 to cancel your reservation (prior to your arrival date) to see if there is a special exception regarding your applicable deposit.*
  • We will not refund your deposit UNLESS we are under a Watch or Warning. We retain the applicable reservation deposit unless there has been a Watch or Warning issued for a named storm.*
  • Myrtle Beach is under a named Storm Watch or Warning:
    If there has been a storm/hurricane watch or warning for our area, we give a full refund/the deposit.*

*Note on Cancellations: The reservation arrival date must be within the named storm dates and before we resume business operations, if you are canceling a reservation farther out then those dates, you will be subject to our normal cancellation fees.

Will Ocean Lakes Notify me of Damage to my Property?

Our team has a lot of experience with storms and hurricanes. Our Emergency Preparedness Plan is updated annually and outlines step by step how to prepare our oceanfront campground for an impending storm. This plan includes communications (web, social, email, app push, etc.), securing our buildings, structures and operations as deemed necessary, preparing post storm resources, staging equipment, working with Storm Water Management, our power companies and other local authorities. We organize and mobilize our team before and after the storm. Some Camper & Golf Car Storage guests choose to remove their property from our storage facilities, that is not necessary, however, that is the owner’s decision. When an evacuation is declared by the Governor our team works to help guests depart the property. We complete all tasks according to our Emergency Prepardness Plan and finally begin to shut down utilities and secure all park access – including the Main Gate. During a storm, the safety of our team and guests is the priority. Generally, during a storm we have Security on site in a secure structure and location to monitor the park during the storm (depending on the severity of the hurricane – safety first). Our Marketing Team works (from whereever they are) to keep everyone updated as much as possible as long as power and internet/cell is operable. Once it is safe to move around the park, Security begins to assess our property for damage while our teammates return to help repair and clean up the park. Necessary equipment is utilzed. Our team surveys the entire property and notes damage from wind, debris, trees, objects, rising water, etc. to all annual lease sites (2,566), storage campers (2,600+), and storage golf cars (300+). We understand you are anxious to learn about your property/recreational vehicles, but this takes teammates and time. We do not enter the structures or campers – it is more of a “drive by” assessment of the exterior. It generally will not determine a leak in a roof, window, door, etc. or other potential internal damage. We work to contact owners as soon as possible.
PLEASE remember: this is our home. We understand that guests and lease holders are concerned about their property, but we would appreciate the consideration of our teammates and their families who may be dealing with damage to their homes. We do our best to provide outstanding customer service, but Grand Strand is OUR PRIMARY RESIDENCE and our place of employment. We appreciate everyone’s patience, understanding, and prayers as our team juggles their families’ needs with our guests’ needs. This includes the inevitable barrage of phone calls, emails and the constant social media requests.

Review some of the helpful check lists below, including Ocean Safety and Driving Tips. We have included information from Horry County, as well. Ocean Lakes has always tried to operate with guest-friendly policies, we have included our “Storm Related Policies for Camping Guests” to help address any concern.

Additional hurricane information can be found on Horry County’s website at http://www.horrycounty.org/Departments/EmergencyManagement/Hurricanes. This link contains information on how to prepare for an emergency, evacuation routes and maps, re-entry information, shelters, etc. 

Additional hurricane information can be found on Horry County’s website at www.horrycounty.org

Horry County Emergency Management Facebook:https://www.facebook.com/horrycountyemergencymanagementdepartment

Horry County Emergency Management Twitter: https://twitter.com/HorryEMD                                                                                                                 

Horry County Operating Condition (OPCON) Levels

OPCON 5: Normal day to day operations

OPCON 4: Storm poses a possible threat: The possibility of an emergency or disaster situation that may require activation of the Emergency Operation Center (EOC).

OPCON 3: Storm poses a significant threat: A disaster or emergency situation is likely. Most likely the Emergency Operation Center (EOC) has been or will be activated (either partially or fully based on the severity of the event).

OPCON 2: Evacuation order imminent: A disaster or emergency situation is imminent or in effect.

OPCON 1: Evacuation order issued: A major disaster or emergency is in effect. This is the highest state of emergency situation and the Emergency Operations Center is fully activated.  This also applies to post-disaster operations.

Important Phone Numbers:

Horry County  EMD
(843) 915-5150
Horry County phone bank assisting the public with questions regarding Hurricane Matthew.

American Red Cross (shelters)
(843) 477-0020

SCDOT
(888) 877-9151   Traffic & Road Conditions
Only activated when needed & Spanish interpreters available.

Re-entry Information
(866) 246-0133
This phone line is manned in Columbia and provides information on evacuation, shelters, damage assessments and re-entry. The number is activated once an evacuation is ordered.

SCDHEC
(843) 915-8804
Special Medical Needs Shelters

Horry County Emergency Management can also be followed on Facebook and Twitter.

Ocean Safety Checklist

  • Be honest about your swimming ability. The ocean is not a swimming pool.
  • Never turn your back on the ocean. Being hit by a wave while you’re not watching can cause serious injury.
  • Never take your eye off children in the water, no matter how calm the ocean.
  • If you need help, shout “HELP” (and not a family member’s name) or wave an arm to get attention.
  • A current can pull you away in waist high water.
  • If you get caught in a current, do not struggle against it. Rip currents are usually narrow, so calmly swim perpendicular to the current direction to get out of it.
  • Too many rules to remember? Then remember just one…..SWIM IN FRONT OF LIFE GUARDS!

Storm Driving Tips:

  • Motorists are urged to use extreme caution when traveling as roads will be slick and ponding could occur.
  • First and foremost: slow down! It takes longer to stop or adjust in wet weather.
  • Stay toward the middle lanes – water tends to pool in the outside lanes.
  • Maintain proper following distance (3 Second Rule). This needs to be increased in wet weather.
  • Drive in the tracks of a car ahead of you.
  • Don’t follow large trucks or buses too closely. The spray created by their large tires reduces your vision. Take care when passing them as well; if you must pass, do so quickly and safely.
  • Be more alert when driving in wet or slippery conditions. Watch out for brake lights in front of you.

Coastal residents and property owners are especially encouraged to begin securing outdoor furniture, garbage cans, etc. as winds will start increasing on Friday.

Horry County residents should stay tuned to local media for updates.  It is also a good time to review family hurricane plans, including items that may be needed such as water, batteries, flashlights, etc.

Additional hurricane information can be found on Horry County’s official website.

Hurricane Supply Checklist:

When preparing for a hurricane, the American Red Cross recommends to have the following safety tips and supplies in the event of a hurricane.

Before You Leave:

  • Unplug all appliances, turn off the electricity and the main water valve to reduce damage
  • If you have time and live in an area prone to flooding, move furniture to a higher floor
  • Tell someone outside the flood area where you are going

When You Evacuate:

  • Leave as soon as you can, in daylight, if possible
  • Listen to the radio; avoid flooded roads and watch for washed-out bridges
  • Be prepared for delays; roads and bridges will probably be crowded and traffic will move slowly

What To Bring:

  • First aid kit, prescription medications, toiletries
  • Baby food, diapers, foods for persons on restricted diets, if appropriate
  • Playing cards, games, books
  • Battery-powered radio, one flashlight per person, extra batteries
  • Blankets, sleeping bags, and warm protective clothing
  • Identification, copies of insurance papers, passports, other essential documents

Food & Water:

  • Canned foods:  Store canned vegetables and meats to create no-cook main dish meals if the power is out.  Pack canned fruits, raisins, dried fruits and nuts for snacks.
  • A manual can opener
  • At least 3 gallons of water per person
  • Instant coffee and tea
  • Powdered fruit drink mixes or canned juices
  • Other good staples:  peanut butter and jelly, crackers, cookies, chips & cereal
  • Baby food and ready made formula
  • Plastic eating utensils, paper plates, and paper towels
  • A supply of food and water for pets

Other supplies

  • Extra batteries
  • Battery-operated radio
  • Flashlights, with extra bulbs
  • Battery-operated lanterns.  Take care with candles or Coleman lanterns, which could be fire hazards and should be used only after the storm
  • Charcoal or gas grill, with a supply of fuel
  • Matches
  • Fire extinguisher
  • Toilet Paper
  • Protective Clothing, rainwear, and bedding or sleeping bags
  • Mosquito repellent
  • Special items for infants, elderly or disabled family members
  • First Aid Kit
  • Keep items in a waterproof container
  • First Aid Manual
  • Sterile adhesive bandages
  • Sterile gauze pads
  • Hypo allergenic
  • Scissors & tweezers
  • Packets of moistened towelettes
  • Antiseptic spray
  • Hydrogen peroxide
  • Aspirin
  • Ointments for burns and cuts
  • Antacid tablets
  • Prescription for a month

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