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Lodging
Campsites
Vacation Rentals
Annual Lease Sales
Express Check-In
Rates
Amenities
Sandy Harbor Family Fun Center
Sandy Harbor Game Center
Sandy Harbor Mini Golf
Sandy Harbor Pools
Sandy Harbor Water Park
Sandy Harbor Café
Camptown Center
Sandy Mart
Sandy’s Meet n Eat
Laundry Services
Center Stage
Free Wireless Zone
Brick Pavers
Recreation Building
Rallies & Groups
Ping Pong
Lakeside Paws N’ Play
Nature Center Discovery Lab
Sandy’s Down Under Skate Board Park
Sandy Harbor Mini Golf
Coffee & Creamery
Services
Food Services
Sandy’s Meet n Eat
Sandy Harbor Café
Coffee & Creamery
Property Sales & Rentals
Ocean Lakes RV Center
Wi-Fi Access
Golf Car Sales & Rentals
Camper Storage
Bicycle Rentals
LP Gas
EV Charging Station
Things to do
Activities Calendar
Outdoor Fun
Ocean Lakes Premiere Cornhole Classic
Local Attractions
Prestwick Golf
Beach N’ Boogie
Kamp Starfish
Church Services
Fall Craft Fair
Halloweekends
Christmas at Thanksgiving
Polar Bear Plunge
About Us
History
Careers
2025 Spring Newsletter
iCare Program
Contact Us
News
Beach Renourishment
Policies
FAQs
Guest Experience Survey
Quick Links
Plan Your Visit
Calendar Photo Contest
Campground Maps
Forms/Registration
Get the App
Hours
Ocean Lakes Magazine
Podcasts
Policies & Rules
Rules & Policies
Storm Info
Swim Advisories
Virtual Tour
Web Cams
s
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WiFi Survey
Please enable JavaScript in your browser to complete this form.
-
Step
1
of 10
Name
*
First
Last
Email
*
Site Number
*
Check Out Date
*
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Next
Please rate your overall recent Wi-Fi Experience.
*
Rate 1 out of 5
Rate 2 out of 5
Rate 3 out of 5
Rate 4 out of 5
Rate 5 out of 5
Overall, how would you rate your experience with us?
Previous
Next
Total number of Wi-Fi users at your campsite?
*
1
2
3
4
5
6
7
8
Previous
Next
What are using Ocean Lakes Wi-Fi for?
*
General Web
Work
School
Email
Gaming
Music
Streaming TV/Movies
Other
Please check all that apply.
Previous
Next
What was your Wi-Fi signal in bars
*
1
2
3
4
5
Please select a number between 1 and 5. 1 = No Bars/Signal, 5 = Excellent Signal
Previous
Next
What tier were you using?
*
Free
Wi-Fi Plus
Wi-Fi Premium
Previous
Next
Were you redirected to the Ocean Lakes site to connect to Wi-Fi each day when you tried to connect on each device?
*
Yes
No
Previous
Next
How can we improve our service?
*
Faster Speeds
Easier to Connect
Better Coverage
Specify Number to Call for Assistance so I could find it.
Other - Specify
Music
Streaming TV/Movies
Other
Please check all that apply.
If you chose Other, please comment your suggestions below so that we can better serve you.
Previous
Next
Did you have any issues using our Wi-Fi service?
Yes
No
If you had a issue with the Wi-Fi, select the devices below with which you had the most trouble.
TV
TV Streaming Stick (Roku, Chromecast,etc)
Desktop
Laptop
Tablet
Phone
Game Console
Smart Speaker (Alexa, Google Nest, etc..)
Other
If you chose Other, please specify other devices you had problems with connecting to Wi-Fi at your site.
If you had poor reception or Wi-Fi issues, did you call for assistance?
*
Yes
No
Did Wi-Fi Support resolve your issue?
Yes, with no additional equipment
Yes, with Signal Booster
No
If support was unable to solve your issue, did Wi-Fi Support offer to loan you a signal booster?
Yes
No
Did you get the Signal Booster?
Yes
No
Did the Signal Booster resolve all your issues?
Yes
No
If you did not get the Signal Booster support offered, why not?
None Available
Did not work
Did not want to mess with it
Other
If you chose Other, please specify why you did not get the Signal Booster offered by Wi-Fi Support.
Why did you not call Wi-Fi Support for assistance?
Did not know who or where to call
Did not have time
Used my mobile hotspot to connect
Was not concerned
Other
If you chose Other, please specify.
Previous
Next
Thank you for your feedback. We really appreciate you taking the time to complete this survey.
Submit