Guests With Disabilities
Ocean Lake Family Campgrounds works hard to make all of our guests comfortable. For guests with special needs, we have created a handicap accessible environment. Golf cars can be rented to assist those with special needs in traveling throughout the campground (see info below about Handicap Placard for the Golf Car). If you, or someone in your family, needs assistance inform one of our teammates immediately – we will be happy to assist you. Many of our teammates carry hand held radios and can alert Security or another teammate of a problem or special need.
In the Case of an Emergency…
Should someone in your family need medical treatment, there is an Emergency Room approximately 3 miles from our Main Entrance. In the case of an emergency, dial 9-1-1, then call the Main Gate (Security) at (843) 828-4847 alerting Security so they can be ready to escort emergency vehicles quickly to your site. Remember to inform everyone of your site number! Many of our Security teammates are trained in performing CPR. Ocean Lakes has a very strong relationship with all emergency services, local law enforcement and several doctors’ offices.
Ocean Lakes hopes that knowing that we are prepared for emergencies will help you relax and enjoy piece of mind about being away from home.
Physically Challenged
Most of our amenities are on ground level, without stairs. For those guests that are physically challenged, the few buildings and structures that have stairs, also feature ramps. The swimming pools are more accessible with the use of our handicap lifts (to get in and out of the water). Our 3 lifts are located at the Indoor Pool, the Outdoor Pool, and the Lazy River. Many of the beach accesses are wheelchair accessible, and some even feature decks, providing a level place to sit on and watch the ocean.
Beach Wheelchairs Available (pictured above)
We have beach wheelchairs to help our guests enjoy the beach as they are equipped with large wheels to travel over sand. The special chairs can be signed out through our Recreation Office. When you’re ready to use one, simply stop by the office and a teammate will assist you with completing a quick sign-out sheet. We typically allow a 3-hour usage period. However, during the off-season, you’re welcome to call the Recreation Office to request an extension, if needed. The beach wheelchairs are first come, first serve. We do not reserve beach wheelchairs ahead of time; chairs can only be signed out, and have to be turned back in before we close that evening. Please call (843) 238-0130 with any questions, or visit the Recreation Office.
Visually Challenged
For the visually challenged, note that pets are permitted at all campsites. If you are renting a unit, please let them know you are bringing a guide dog. (Pets are generally not permitted in the rental units.)
Please note the Horry County Beach Laws and Surfside Beach Laws regarding dogs on the beach. You will want to let the lifeguards know you have a guide dog if you decide to go to the beach or pool. (Also see Pet Policies for additional information about pets.)
Intellectual or Developmental Disability
For those guests that are mentally challenged, Ocean Lakes has special identification wristbands. I.D. Wristbands are available in the Recreation Office, the Main Office, and at Ocean Lakes Properties. Guests are welcome to stop by one of these offices to pick up a wristband. These colorful wristbands are printed with the name of the campground. Guests often put their site number on the wristband to help identify children and those with special needs should they become lost. Wristbands are free of charge.
Hearing Impaired
We have had many guests that are hearing impaired, please let our teammates know how we can assist you. There is signage throughout the park and visual materials will be of aide. If you are hearing impaired, it would be appropriate (and possibly more convenient for you) to contact Ocean Lakes via e-mail regarding a reservation.
Obtain a Handicap Placard for your Golf Car
Guests with an existing handicap parking placard can bring it to the Golf Car Building or Security Building. Our team will provide you with an Official Ocean Lakes placard, allowing you to park in the handicap parking located on the beachfront. Our placard allows you to leave your original placard safely at your site (or in your vehicle) with no risk of loss or damage during your stay.