November 16, 2009, Myrtle Beach, SC – Ocean Lakes Family Campground was one of only 31 campgrounds and RV resorts across the country to earn an all around “A” grade in the nation’s first consumer satisfaction survey of independent parks.
The 3,447 site park, located in Myrtle Beach, SC received an “A” grade in overall guest satisfaction for the year 2009. This is the second time Ocean Lakes’ guests have help the campground to earn this rating. This park also received an “A” rating in the same survey for 2008. Only 18 parks maintained the “A” Rating from 2008.
“We are honored to be rated so highly by our guests,” comments Barb Krumm, Director of Marketing and Public Relations, “customer service is our priority at Ocean Lakes. Our teammates will continue to strive to improve and meet our guests needs, and we are committed to improving our amenities.”
The top parks were announced in Orlando, FL on November 12, 2009 during an awards ceremony hosted by the National Association of RV Parks and Campgrounds.
Nearly 17,000 camping and RV enthusiasts participated in the 2009 online survey, which evaluated guest experiences at 1,840 independent campgrounds and RV resorts affiliated with the National Association of RV Parks and Campgrounds.
Consumers are invited to submit their own reviews of private campgrounds and RV resorts they have recently visited by logging on to www.gocampingamerica.com and clicking on the “Review a Park” tab. Survey results for many parks are posted on the GoCampingAmerica website.
The GuestRated.com national online survey program was launched in
February 2008 in collaboration with the National Association of RV Parks and Campgrounds.
For more information about the GuestRated survey, contact Bob MacKinnon of GuestRated.com at (877) 707-7080 or bob@guestrated.com.
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